With a focus on three integrated areas across the spectrum of business operations, I partner with organizations to understand existing challenges, uncover root causes, identify action levers and design realistic implementation plans that expand capabilities, foster buy-in and drive effectiveness.
people
One of the biggest challenges for a growing organization is people. Business leaders must determine how to deliver on growing client demands with limited time, budget and resources. Here we focus on building a diverse, sustainable, high-functioning team that successfully supports existing business needs while igniting new opportunities.
Vision, Mission & Purpose
Organizational strategy & structure
Team structure, staffing, roles & responsibilities
Talent management & engagement
Diversity, equity & inclusion
Leadership development & coaching
Team culture, values and mission
process
A clearly defined process, documented operating protocols and consistent governance is the roadmap your people need to effectively perform their individual functions and create the highest levels of efficiency and scale to meet business demands. Here we focus on the rules of engagement for getting the work done on time, budget and at the highest level of quality.
Process review, optimization & roll-out
Operating protocols
Resource management & planning
Scope development & management
Governance systems
platform
Effective use of technology and systems enable successful execution. When platforms hinder the process, on the other hand, turnaround time increases, quality of work suffers and motivation diminishes. Here we focus on the content and tools that support your organization’s core operations.
Toolkit & playbook development
Project management tools
Inter-department collaboration and engagement
Communication systems & protocols